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RAG: Building AI That Knows Your Data

From theory to production: Retrieval-Augmented Generation explained and deployed

The Problem

🤔

The Question

"I want GPT-4 to answer questions about my company's internal documentation. How do I teach it without spending millions on fine-tuning?"

The Answer

RAG (Retrieval-Augmented Generation): Give the LLM relevant documents at query time. No training needed. Deploy in days, not months.

The Key Insight

Instead of trying to stuff all your company knowledge INTO the model's parameters (expensive, slow, requires retraining), you store it in a searchable database and retrieve relevant pieces on-demand when users ask questions.

The RAG Pipeline

1

INDEX

Convert documents → embeddings → store in vector database

100 documents → 500 chunks → 500 embeddings
2

RETRIEVE

User query → embedding → find most similar documents

"return policy?" → search → top 5 relevant chunks
3

AUGMENT

Add retrieved documents to LLM prompt as context

prompt = system_msg + context + user_query
4

GENERATE

LLM reads context and generates grounded answer

Answer based on YOUR docs, not training data

Real Example

User asks:
"What's the company's remote work policy?"
System retrieves:
3 relevant chunks from HR handbook:
• Section 4.2: Remote Work Guidelines
• Section 4.3: Equipment Reimbursement
• Section 7.1: Communication Expectations
LLM generates:
"According to Section 4.2, employees can work remotely up to 3 days per week..." [with citations]

What You'll Learn

This chapter provides complete, production-ready knowledge for building RAG systems—from first principles to deployment best practices.

01

Why RAG? The Business Case

Understanding when RAG is the right solution vs fine-tuning or long context

  • The hallucination problem: why LLMs "make things up"
  • Knowledge cutoff dates and outdated information
  • Domain-specific knowledge (legal, medical, internal docs)
  • Cost comparison: RAG vs fine-tuning vs long-context
  • When NOT to use RAG (and what to use instead)
Cost reality check: Fine-tuning GPT-4 on custom data: $500K+. Building RAG: $100-500/month.
02

Document Processing & Chunking

How to turn PDFs, websites, and documents into searchable pieces

  • Chunking strategies: Fixed-size, semantic, sentence-based
  • Chunk size trade-offs: 200 vs 500 vs 1000 tokens
  • Overlap between chunks (why 50 tokens overlap matters)
  • Preserving metadata: page numbers, sections, dates, authors
  • Handling tables, images, code blocks
Document → Chunks
100-page PDF
→ Extract text (50,000 words)
→ Split into 500-token chunks
→ Result: 250 chunks with metadata
03

Embeddings & Vector Databases

Converting text to vectors and storing them for fast retrieval

  • Creating embeddings (OpenAI, Cohere, open-source models)
  • Vector databases: Pinecone, Weaviate, ChromaDB, FAISS
  • Semantic search with cosine similarity (Chapter 4 callback!)
  • Approximate Nearest Neighbors (ANN) for speed
  • Indexing strategies: HNSW, IVF, Product Quantization
Math connection: Each chunk = 768-dimensional vector. 10K chunks = 10,000 × 768 matrix. Search = finding closest vectors using cosine similarity.
04

Retrieval Strategies

Finding the RIGHT documents, not just similar ones

  • Naive retrieval: Simple similarity search
  • Hybrid search: Semantic + keyword (BM25)
  • Re-ranking: Two-stage retrieval for precision
  • Metadata filtering: Date ranges, authors, document types
  • Query transformation: Rewriting, expansion, decomposition
Basic
Query → Find 5 similar docs
Precision: 60%
Advanced
Query + metadata + re-rank
Precision: 85%
05

Prompt Engineering for RAG

Crafting prompts that maximize LLM performance with retrieved context

  • Optimal prompt structure for RAG
  • Context ordering: most relevant first or last?
  • Token budget management (context limits)
  • Instructions: "Only answer from context" vs "Use context to help"
  • Citation generation: teaching LLMs to cite sources
System: You are a helpful assistant. Answer using ONLY the context provided below.
Context:
[Retrieved Document 1]
[Retrieved Document 2]
[Retrieved Document 3]
Question: {user_question}
06

Advanced RAG Architectures

Modern approaches that go beyond simple retrieve-and-generate

  • Agentic RAG: LLM decides what and when to retrieve
  • Multi-hop retrieval: Iterative search for complex queries
  • Self-RAG: Model reflects on retrieved quality
  • CRAG: Corrective RAG with web search fallback
  • Graph RAG: Knowledge graph + vector retrieval
Evolution: Naive RAG (retrieve once) → Advanced RAG (query rewriting) → Agentic RAG (iterative, self-reflective)
07

Evaluation & Metrics

How do you know if your RAG system actually works?

  • Retrieval metrics: Precision@k, Recall@k, MRR, NDCG
  • Faithfulness: Does answer use only retrieved context?
  • Answer quality: Accuracy, completeness, relevance
  • LLM-as-judge: Using GPT-4 to evaluate responses
  • Creating test sets and benchmarks
Retrieval Quality
Are we finding the right docs?
Faithfulness
No hallucinations?
Answer Quality
Is it actually helpful?
08

Production Deployment

Taking RAG from prototype to production at scale

  • Latency optimization: Caching, batching, async retrieval
  • Cost management: Embedding costs, vector DB, LLM calls
  • Scaling: 1M documents, 1000s concurrent users
  • Incremental updates: Adding new docs without re-indexing all
  • Monitoring: Tracking quality, failures, user satisfaction
Real numbers: 10K queries/day = $100-500/month. Latency: 1-3 seconds/query. Accuracy: 85-95% with good retrieval.
09

Hands-On: Building Your First RAG

Step-by-step guide with actual code

  • Setting up a vector database (ChromaDB/Pinecone)
  • Loading and chunking documents
  • Creating embeddings with OpenAI/Cohere API
  • Implementing semantic search
  • Building the RAG prompt and calling the LLM
  • Adding re-ranking and metadata filtering
# Full RAG pipeline pseudocode

# 1. INDEX
docs = load_docs("company_handbook.pdf")
chunks = chunk_text(docs, size=500)
embeddings = create_embeddings(chunks)
vector_db.insert(chunks, embeddings)

# 2. QUERY
query = "What's our vacation policy?"
query_emb = create_embedding(query)
results = vector_db.search(query_emb, k=5)

# 3. AUGMENT + GENERATE
prompt = build_rag_prompt(query, results)
answer = llm.generate(prompt)
11

Common Pitfalls & Best Practices

Learn from others' mistakes

  • ❌ Chunks too small (lose context) or too large (irrelevant info)
  • ❌ Ignoring metadata (dates, sources, document types)
  • ❌ Pure semantic search (missing keyword matches)
  • ❌ Not evaluating retrieval quality separately from LLM
  • ❌ Hardcoding prompts without A/B testing
  • ✅ Always test on edge cases and adversarial queries
  • ✅ Build feedback loops (users rate answer quality)
12

RAG vs Other Approaches

When to use RAG and when to use something else

  • RAG vs Fine-tuning: Cost, flexibility, data requirements
  • RAG vs Long context: When 10M tokens is better than retrieval
  • RAG vs Agents: Combining both for complex workflows
  • Hybrid approaches: RAG + fine-tuning together
Need to teach LLM new facts?
→ Frequently changing? Use RAG
→ Rarely changing + behavioral? Fine-tune
→ Can fit in context? Use long context

Seeing the Concepts in Action

Each chapter taught you powerful, standalone concepts. RAG is one application that shows how these ideas work together in production systems:

Chapter 1: Pattern Discovery
You learned how models learn from data using gradient descent. In RAG, these same optimization principles train embedding models and LLMs.
Chapter 2: Applications
You learned to apply ML to real problems. In RAG, this mindset guides you from prototype to production deployment.
Chapter 3: Classification
You learned to make categorical decisions. In RAG, classification powers re-ranking, relevance scoring, and document filtering.
Chapter 4: Vectors
You learned cosine similarity for measuring vector similarity. In RAG, this powers semantic search between queries and documents.
similarity = cos(query_vec, doc_vec)
Chapter 5: Matrices
You learned batch matrix operations. In RAG, this lets us compare one query against 10,000 documents efficiently.
(1 × 768) · (10000 × 768)ᵀ = scores
Chapter 6: How LLMs Work
You learned how Y = XW + b processes text. In RAG, this is how the LLM reads retrieved context and generates answers.
Chapter 7: Embeddings
You learned how text becomes vectors. In RAG, every document chunk and query uses these embeddings for search.
"return policy" → [0.23, -0.51, 0.89, ...]
Chapter 8: Non-Linearity
You learned why activation functions enable deep learning. In RAG, these same non-linearities power the neural networks that create embeddings.
Chapter 9: Attention
You learned how attention focuses on relevant information. In RAG, this determines how the LLM weighs different retrieved documents.
Chapter 10: Architectures
You learned about context windows and efficiency. In RAG, these constraints inform how many documents we can retrieve.

Real-World Impact

🏢

Enterprise Search

Companies use RAG to make internal documentation searchable and accessible. Employees get instant answers from company knowledge bases.

90% reduction in "where is this document?" questions
⚖️

Legal & Compliance

Law firms use RAG to search case law, contracts, and regulations. Answers with citations ensure accuracy and traceability.

5x faster legal research with verifiable sources
🏥

Healthcare

Medical professionals use RAG to query research papers, treatment guidelines, and patient histories while maintaining privacy.

HIPAA-compliant, no training data leakage
💬

Customer Support

Support teams use RAG to answer customer questions from product docs, FAQs, and past tickets—accurately and consistently.

70% of questions answered automatically

Coming Soon

This chapter will be your complete guide to building production-ready RAG systems. We'll cover everything from fundamental concepts to advanced techniques, with practical code examples, cost analyses, and deployment strategies.

By the end, you'll understand not just how RAG works, but why design decisions matter, when to use different approaches, and how to debug issues when they arise.

✨ Interactive examples
📊 Real cost calculations
💻 Complete code samples
🎯 Production best practices
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