How we measure LLM quality—and why it's harder than you think
How do you know if GPT-4 is "better" than Claude? Or if your fine-tuned model actually improved?
Unlike traditional software (where tests either pass or fail), LLMs are probabilistic. The same model can give different answers to the same question. Quality is subjective. So how do we measure progress?
This chapter covers how the AI community measures model quality, the major benchmarks everyone uses, and the growing crisis in evaluation.
Understanding the importance of measuring AI capabilities
The tests everyone uses to compare models
Interpreting the numbers and understanding model capabilities
Why traditional benchmarks are breaking down
Testing multi-step reasoning and real-world tasks
When humans judge quality directly
Measuring performance on specialized tasks
Can we use GPT-4 to evaluate other models?
Dynamically generated tests that adapt to model weaknesses (e.g., red teaming)
Benchmarks based on actual user requests, not academic datasets
Always-updating benchmarks to prevent contamination and saturation
Evaluating vision, audio, video understanding—not just text
High scores on MMLU don't guarantee your model will be good at YOUR task.
The best evaluation is always task-specific. Create your own test set.
One number can't capture model quality. Look at diverse capabilities.
As models improve, we need harder tests. What worked in 2020 doesn't work in 2025.
This chapter will include interactive demos where you can evaluate different models on the same tasks, create your own benchmarks, and understand why evaluation is both an art and a science.